TRENDING SERVICENOW INCIENT MANAGEMENT
Smart Incident Management in a Cloud Service
Incidents will often have severe consequences.
A rapid response using our smart online service will make you a superhero.
It’s actually really easy and also totally free to try!
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Incident Templates
Fire Incident Service
A fire can be devastating to both lives and business. It can take a long time to recover from a fire not taken care of properly.
A predetermined response and communication plan minimizes the damages and risks.
Here are some of the key features for effectively handling a fire incident:
- Determine which groups are located in which facilities.
- Specify which individuals that are responsible four different collecting areas.
- When the fire alarm goes off, an incident is created in the service.
- Everyone gets information about where to go.
- The responsible person for the collection site has an updated list of the people in the group.
- The administrator has a live overview of the process and can quickly see if somebody is missing.
- When the incident is over a summary of the process is created.
Everything you need is included for only 199 Euros per month!
Disaster Incident
In case of a disaster, a large amount of information needs to be communicated. In such a stressful situation a proactive disaster plan needs to be in place, guiding key figures.
- Determine all key members of your groups.
- Unique case numbers for each incident.
- Updating the status of the incident.
- Crisis group communication with confirmation
- Continue updating relevant groups
- Enable chat groups for different groups
- Situation-based checklists
- When the incident is over a case log is created.
Occupational Injury
No safety measures are failproof and employers will get injured.
The key factor is, as always in Incident Management, communication. Apply necessary medical actions, reduce concern in the workforce and return to a normal work situation. The communication process lets you focus on the right steps in a stressful situation.
These are the key features included in the Bosbec Incident Service
- Incident group summon
- Relevant communication
- Reminders
- Chat groups
- Dynamic forms/checklists
- Documentation / reports per incident
Prepared for an IT-Incident
An incident can come from anywhere. A system failure, a business application going down or a security breach.
The key success factor is to have a rapid communication process. Quickly, identify the problem and find a solution in order for operations to return to normal.
These are the key features included in the Bosbec Incident Service:
Incident group summon
Relevant communication
Status Update
Verification of received information
Reminders
Chat groups
Dynamic forms/checklists
Documentation / reports per incident
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